Responsible Gaming at 30jil
Gaming at 30jil is meant to be fun — a form of entertainment, not a way to earn a living or escape from problems. We take our duty of care to Filipino players seriously, and we have built a full set of responsible gaming tools to help you stay in control at all times.
Age Restriction: The 30jil platform is strictly for players who are 21 years of age or older. This is a firm PAGCOR requirement and is non-negotiable. We verify age at registration and during KYC review.
How 30jil Protects Every Player
From the moment you register, 30jil's responsible gaming framework is working behind the scenes to keep your experience safe, fair, and enjoyable — in line with PAGCOR's player protection standards.
Strict 21+ Verification
Every player must pass our automated age check at sign-up and provide valid government ID during KYC. Any account found to belong to a person under 21 is immediately closed and reported to PAGCOR as required by law.
Deposit Limits
Set a daily, weekly, or monthly deposit cap on your 30jil account — in Philippine Peso (₱). Once your limit is set and confirmed, it takes effect immediately. Lowering your limit is instant; raising it requires a 24-hour cooling-off period.
Session Time Limits
Set a maximum session duration so you are automatically reminded — or logged out — when your gaming session reaches the time you set. This is especially useful for players who lose track of time during longer slots or live casino sessions.
Reality Checks
Enable regular on-screen reality check pop-ups at intervals you choose — every 30, 60, or 90 minutes. Each pop-up shows your net win/loss for the current session and asks whether you want to continue playing or stop for the day.
Cool-Off Period
Take a short break from gambling without closing your account. Choose a cool-off period of 1 day, 7 days, 30 days, or 90 days. During this period, your account is suspended from all play, and promotional emails are paused automatically.
Self-Exclusion
If you feel you need a longer break, 30jil's self-exclusion tool lets you suspend your account for 6 months, 1 year, or permanently. Self-exclusion is irreversible for the chosen duration and is processed within 24 hours of your request.
Player Protection Tools
All responsible gaming tools at 30jil are free to use and accessible directly from your account settings. No need to contact support to activate deposit limits or session timers — you are always in the driver's seat.
Deposit Limit
Cap your daily, weekly, or monthly deposits in ₱. Your limit resets automatically at midnight PHT for daily caps, and at 00:00 Monday PHT for weekly caps.
Loss Limit
Set a maximum loss threshold per day, week, or month. Once reached, 30jil will automatically suspend your play for the remainder of the period — no exceptions.
Wagering Limit
Cap the total amount you can wager across all games within a defined period. This works independently of your balance — even if you have funds, play is paused once the limit is hit.
Marketing Opt-Out
Unsubscribe from all promotional emails, SMS, and push notifications from 30jil in a single click from your notification preferences. Removal from all lists is processed within 48 hours.
How to Self-Exclude on 30jil
Self-exclusion is a firm commitment. Here is how to activate it on your 30jil account. The process takes less than five minutes and comes into effect within one business day.
Log In to Your Account
Go to 30jil Login and access your account dashboard. Make sure you are logged in to the correct account you wish to self-exclude.
Open Account Settings
Navigate to Settings → Responsible Gaming. This section is always visible and accessible regardless of your account status or balance.
Select Self-Exclusion
Choose your preferred exclusion period: 6 months, 1 year, 5 years, or permanent. Read the terms carefully — the exclusion cannot be reversed before the period ends.
Confirm Your Identity
For security, you will be asked to re-enter your password and confirm via a one-time PIN sent to your registered mobile number or email address.
Exclusion Is Activated
Your account is suspended within 24 hours. You will receive a confirmation email. Any pending withdrawals of existing funds will be processed to your verified payment method (GCash, PayMaya, BDO, BPI, or Metrobank).
If you need immediate assistance during a gambling crisis, contact our 24/7 live chat support directly. Our trained support agents in Manila can guide you through the self-exclusion process in real time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs are widely used by counsellors and PAGCOR-accredited advisors across the Philippines to identify when gaming has become harmful.
Ask Yourself These Questions
This self-assessment is adapted from tools used by PAGCOR and recognised gambling counselling organisations in the Philippines. Answer honestly — no one else sees your responses.
Responsible Gaming Self-Check
If you answer "Yes" to three or more of the following questions, we strongly encourage you to use our self-exclusion tools or contact a counsellor.
Have you ever felt the need to bet more and more money to get the same level of excitement from gambling?
Have you tried to cut back or stop gambling and found you could not, even when you sincerely wanted to?
Do you find yourself gambling to escape from problems, stress, anxiety, loneliness, or a feeling of hopelessness?
Have you ever lied to family members or friends about how much you gamble or how much money you have lost?
Has gambling ever caused serious problems in your relationships, work, school, or financial situation?
Have you ever borrowed money, sold possessions, or done something you regret in order to fund gambling?
After losing money, do you feel a strong urge to return as soon as possible to win it back?
If three or more answers are "Yes," please reach out to our 24/7 support team or use the self-exclusion tool in your account settings. Help is free, confidential, and always available.
Help Resources for Filipino Players
30jil's responsible gaming tools are your first line of defence — but professional help is always available. The following organisations provide free, confidential support to Filipinos affected by problem gambling.
PAGCOR
The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the Philippines, including 30jil.
NCMH Hotline
The National Center for Mental Health (NCMH) in Mandaluyong provides a 24/7 crisis hotline for mental health concerns, including gambling-related distress.
Hopeline Philippines
A free, confidential crisis intervention hotline available to anyone in the Philippines experiencing emotional distress — including stress related to financial losses from gambling.
30jil Support Team
Our responsible gaming-trained support agents are available 24/7 via live chat on the platform. They can activate limits, initiate self-exclusion, and provide referrals to counselling services.
PAGCOR Compliance: 30jil operates under PAGCOR's regulatory framework and adheres to all responsible gaming guidelines set out by the Philippine Amusement and Gaming Corporation. Our responsible gaming programme is reviewed regularly to ensure it meets or exceeds the minimum standards required of licensed online gaming operators in the Philippines.
The 30jil Responsible Gaming Pledge
These are the core principles that guide every responsible gaming decision we make at 30jil — from platform design to staff training to regulatory reporting.
Gambling is Entertainment
30jil promotes gambling strictly as a form of paid entertainment — like going to the movies or watching a live concert in BGC. It is never presented as a reliable income source or a solution to financial hardship.
Transparent Odds
30jil ensures that Return to Player (RTP) percentages and house edge information are clearly available for all games. We do not manipulate players with false expectations of winning.
Responsible Marketing
30jil's promotional materials never target vulnerable individuals, people who have self-excluded, or players showing problem gambling patterns. All bonuses are marketed with clear, fair terms and conditions.
Staff Training
All 30jil customer support staff undergo regular responsible gaming training. They are equipped to recognise problem gambling indicators and to respond with empathy, discretion, and practical guidance.
Minors Strictly Excluded
We use multi-layer age verification — including automated checks at registration and manual document review during KYC — to ensure the 30jil platform is never accessible to anyone under 21 years of age.
Continuous Improvement
30jil continuously reviews and improves its responsible gaming tools, informed by player feedback, PAGCOR guidance, and best practices from international responsible gambling organisations.
Gaming is More Fun When You Stay in Control
30jil's full suite of responsible gaming tools is always available at no cost. Set your limits, know your boundaries, and enjoy everything 30jil has to offer — safely and responsibly.